We're here for you
Need help, found a bug, or just want to share your love for Kanka? Our team will reply whatever the occasion!
Send all inquiries to [email protected]
Discord
If you want to talk to us directly, hop on our Discord server.
About Our Team
Kanka is built and maintained by a small, distributed team scattered across Geneva, Madrid, and Mérida. We're passionate about worldbuilding and campaign management, and we love hearing from our users, whether it's bug reports, feature requests, or just sharing how you use Kanka.
Response Time & Support
We typically respond to all inquiries within 24-48 hours. We value work-life balance and time with our families, so we may not answer immediately, but we will get back to you.
Fastest response: Our Discord community is where we're most responsive. If you need urgent help, joining our Discord server is your best bet.
We accept all contact methods: Email, Discord, or through any of our social channels. We understand not everyone wants to use Discord or social media, and that's perfectly fine—send us an email at [email protected] and we'll help.
Before You Contact Us
Is Kanka down or having issues?
Check status.kanka.io to see if we're experiencing downtime. You'll find real-time status updates there.
Forgot your password?
Use the lost password feature on the login page to reset it yourself. No need to contact us!